Do I have access to listings?

Access on Yext depends on the user permission given to you by the primary user.

When a primary user gives you access to listings, they can give you limited abilities. Check which role would fit best for your requirements.

Full Control

  • Complete access to all functions in the account

Account Manager

  • Add entities
  • Update content
  • Manage listings, reviews, users, approvals*, account features, and analytics
  • Access to App Directory (Enterprise Customers Only)

Entity Manager

  • Update content
  • Manage listings and reviews
  • View analytics
  • Create personal analytics dashboards and reports

Customer Care Requester

  • Suggest review responses
    • Limited view-only access to content: name, address, phone, website
  • Suggest social posts and comments
Content Requester
  • Suggest content changes
  • Suggest review responses
  • Suggest social posts and comments
  • View listings
  • Review monitoring and insights
  • Create personal analytics dashboards and reports

Entity Viewer

  • View-only access to content, listings, and reviews
  • Create personal analytics dashboards and reports

Reviews Only

  • Access to Review monitoring, response, insights, generation, sentiment, and competitive intelligence