Frequently Asked Questions About Video Verification

  1. How to complete verification if my business doesn't have a physical location?

    ⚡ The video should include your business equipment, such as a branded vehicle, branded marketing materials, the workspace, tools and equipment, business registration, invoices, utility bills or other documents with your business name.

  2. What should I do when I already uploaded a video but it is asking me to upload again?

    ⚡ If you already uploaded a video but you’re asked to upload again this means your video was not accepted. You can create a new video and ensure it meets all the necessary requirements. You can also consider adding more proofs and examples.

  3. What should I do if I already created a video but it won’t upload?

    ⚡ If you're unable to upload your video, check your internet connection, and try again. If issues persist, contact Google support.

  4. How can I get help if I have further questions?

    ⚡ Merchants are encouraged to try the available verification method within the product itself before seeking assistance from the support team. It's important to note that the support team's ability to assist is limited until a verification attempt has been made.

  5. How long does the review process take?

    ⚡ Google typically takes up to 5 business days to review the video.

  6. What if my video verification fails?

    ⚡If the video is not accepted, review the requirements and try recording and uploading again. If issues persist, contact Google Business Profile support.

  7. Can I delete my verification video?

    ⚡ Yes, you can delete your video at any time through your Google Business Profile settings.

  8. Is there a limit to verification attempts?

    ⚡ After multiple failed attempts, you may see a "No more ways to verify" message. In this case, contact Google Business Profile support.




🚨 Video verification is a crucial step in claiming and verifying your Google Business Profile, essential for boosting your business’s online visibility and credibility.

By completing this process, you not only connect more effectively with potential customers but also ensure that accurate and trustworthy information about your business is readily available online.  


📣 If you need help in managing your profiles, you can turn to the DigitalMaas Platform.

Our platform offers a seamless ⚡and user-friendly interface ✨along with an all-in-one dashboard. Don't miss out on the benefits – sign up today to discover more about how we can elevate your online presence.