Encouraging your customers to leave reviews on your Google My Business listing helps you market your business as reliable and trustworthy.
To invite customers to leave reviews on your GMB listing, you may do the following:
- Remind your customers to leave reviews after a purchase
- Make it easy for customers to review your business by adding a review link on your outgoing messages
- Teach them how to make a review
- Respond to all reviews in a timely manner
Make sure that your Google My Business listing is verified so that customers can leave reviews.