How to Download Reviews from the Platform?
Downloading reviews facilitates detailed analysis, reputation management, quality improvement, competitive analysis, compliance, and research purposes.
Here's what you need to do:
- Sign in to DigitalMaas Platform.
- On the left-side panel, click Reviews.
- In the Overview Tab, select the location you want to download reviews from.
- After selecting the locations, navigate to the Manage Reviews tab.
- Here, you’ll find the reviews for your selected locations. Click on Export.
- You will have the option to input your preferred date or export all-time reviews.
- An email will be sent to you containing a link to download the review details.
If you haven't received the email, please ensure to check your spam or junk folder.
✏️ NOTE: The ability to download reviews in CSV format is exclusively available for users with a Professional or Premium subscription.