How to remove inappropriate reviews?

On Google My Business listings, it's important to have relevant content. Having fake reviews may drive potential customers away and negatively impact your reputation.

While Google has yet to add a 'Delete' button for reviews, you could still flag them as inappropriate.

To remove reviews or photos, you may follow these steps:

Reviews

  1. Sign in to your Google My Business account
  2. Select the location which you'd like to check.
  3. Click Reviews in the menu on the left of the dashboard.
  4. Find the review you'd like to flag and click the three dots.
  5. Click 'Flag as inappropriate'.​ You will be redirected to a page where you must choose from a list of options as to why you believe the review is inappropriate.
  6. After choosing, press Done.