How to reply to Q&As:
- Sign in to DigitalMaas Platform - See How do I sign into the platform?
- Once you're in, click Locations from the panel on the left
- If you have multiple locations, open the location you'd like to manage.
- Click on the Q&A tab. You will see all the replies from the public, as well as having the option to answer it yourself.
Click the "ANSWER" button and type your reply.
- Once it pushes through to the Google Listing your answer will show as "Business Name (Owner)"
Also see: Why is it important to take control of Q&A and FAQs?