How do you reply to Google reviews on DigitalMaas?

Here’s how to do it:

1. Sign in to DigitalMaas Platform.
2. On the left-side navigation panel, click Reviews.
3. Respond to Reviews from All Locations
   1. Navigate to the Manage Reviews Tab. Here you will see all reviews across all locations.
      
      
      
      
   2. To view unreplied reviews, switch to the Haven’t Replied tab. The Platform will automatically filter and display unanswered reviews.
      
      
      
      
   3. Click the Reply icon on a review to type your response. You can either write your own reply or use the AI-generated response option. When you’re ready, click Publish Reply.
      
      
   
   ✏️ NOTE: There is no function to reply in bulk. You can only reply to one review at a time.
   
   
4. Respond to Reviews from a single Location
   1. In the Overview Tab, click the business name of your preferred location.
      
      
      
      
   2. In the Manage Reviews tab, you’ll find the reviews for your selected locations. To view reviews without responses, switch to the Haven’t Replied tab.
      
      
      
      
   3. Click the Reply icon on a review to type your response. You can either write your own reply or use the AI-generated response option. When you’re ready, click Publish Reply.