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Support Centre

Google Business Profile (GBP)

Google Business Profile (GBP)

A library of Google Business Profile (formerly Google My Business) support pages to help you make the most out of GBP.

How to flag inappropriate images on Google Business Profiles?

Getting Started

How to share access to your Business Profile from Google Search?

What kind of email do I need to create a Google account?

How do I create a location group?

What are location groups?

How do I claim a Google My Business listing I don't own?

How do I add a UTM parameter to my website?

Can the Platform help get my current GMB verified?

Is there another way to receive a verification for my GMB listing?

How do I enable the option to add products?

How do I Create a Google My Business Listing?

How to verify a Google Business Profile?

How do I request to access to my Google My Business location?

What is a Knowledge Panel?

What is Local 3-Pack?

What are the photo and video guidelines?

Quick guide on business-specific photos

What's your Ownership Access capabilities when it comes to editing business info?

How to share location groups access?

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Posts

Can I list products without the price on GMB?

How do I set up carousel photos?

Can I repeat my GMB posts?

What is a Google My Business Post?

Reviews

How to remove inappropriate reviews?

How Do I Check Review Performance by Location?

How to Generate a Link for Customers to Leave Google Reviews?

Notifications for new reviews

Can I delete unrelated reviews?

How do I delete reviews from the Platform?

How do I report negative Google Reviews?

How do I respond to Reviews?

How can my business get more reviews?

Why have my reviews been reduced?

How to respond to negative & positive reviews?

How to Download Reviews from the Platform?

How to Send a Review Request?

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Editing Information

How Do I Delete a Duplicate Listing of My Business?

How Do I Merge Locations?

How to Respond to Customer Q&As?

How Do I Change My Listing's Information?

What Are Business Attributes?

How Can I Delete a Google Business Profile Listing?

How do I move a Google My Business location into a location group?

How do I add a website in my location info?

How do I set up UTM tracking code?

How do I add Special Hours?

What are the Google My Business access levels?

What are Google My Business admin access levels?

I can't see other attributes that I can add to my listing. How do I find them?

Can I enter my own business category manually?

What are primary and secondary categories?

How do I hide my address?

How do I Add Attributes?

How to edit your location information

How to reopen a location?

How to add photos or videos to your Google Business Profile listings?

Understanding Google Updates

Why is it important to take control of Q&A and FAQs?

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Local Guides

Why become a Google Local Guide?

How to become a Google Local Guide?

How do you score points on Google Maps?

Photos

How to upload your Menu to Google My Business

How to remove images from my Google My Business listing?

How do I change the image of my business on the map?

Can I remove user-generated photos?

Where do the photos on my GMB listing come from?

How do I upload my logo?

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Verification

What is Chain Verification?

How to get started with chain verification?

A Comprehensive Guide to Video Verification for Google Business Profile

Frequently Asked Questions About Video Verification

Suspension

How to Avoid Future Suspensions?

What To Do If Your Google Business Profile Is Suspended?